The standard check-in and check-out times are 12 noon.
Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. For guaranteed early check-in, reservation needs to be made starting
from the previous night.
Any early check-in or late check-out request must be directed to and reconfirmed with the hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in.
Foreign nationals are required to present their valid passport
and visa. Indian nationals can present any government issued photo identity address proof card e.g. Driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as a valid ID or address proof.
Please note that failure to abide by this can result with the hotel denying a check-in.
All bookings must be guaranteed at the time of reservation by a valid Credit Card. All major credit cards are accepted.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher
are to be borne and paid during check-out. Please make sure that you are aware of all such charges that may come as extras. Some of them can be Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Any changes or booking modifications are subject to availability and additional charges or different tariff may apply based on the season as per the hotel policies.
Guests are requested to cancel reservations within the specified periods below to avoid any cancellation charges.
| 6 Jan - 19 Feb 16 Mar - 30 Jun 1 Aug - 20 Sept 10 Oct - 15 Nov |
• A reservation can be cancelled without any charges up to 3 days before arrival. • Cancellations made within 3 days of arrival will incur a cancellation fee equal to the total accommodation cost for the entire stay, including applicable taxes. |
| 20 Feb - 15 Mar 1 Jul - 31 Jul 21 Sept - 9 Oct 1 Dec - 15 Dec |
• A reservation can be cancelled without charges up to 15 days before arrival. • Cancellations made within 15 days of arrival will incur a cancellation fee equal to the total accommodation cost for the entire stay, including applicable taxes. |
| 16 Nov - 30 Nov 16 Dec - 5 Jan |
• A reservation can be cancelled without charges up to 30 days before arrival. • Cancellations made within 30 days of arrival will incur a cancellation fee equal to the total accommodation cost for the entire stay, including applicable taxes. |
Reservations made on promotional offers with 100% advance deposit required at the time of reservations are non-cancellable, non-refundable and non-amendable for entire length of stay.
Failure to check-in to the hotel, will
attract the full cost of stay or penalty as per the hotel cancellation policy.
Upon receiving the request for cancellation from the guest (as per cancellation/no show policy), the hotel will immediately contact the bank to handle the crediting process.
The refund will be made through the credit card used
to purchase. In a normal scenario, the refunded amount shall reflect in the next billing cycle of the credit card. However, it could take around 30 business days for the actual crediting to take place depending on the bank’s practice.
We will be happy to confirm group reservations against an advance or on receipt of a valid credit card number and card expiry date.
Number of children allowed in each type is different and can be checked at the time of booking the rooms. Two children up to 11 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's
bed can be placed in a room which will be provided at no additional charge.
If a child is above 12 years of age, an extra bed shall be provided at additional cost.
The Government of India has introduced a ‘no smoking’ rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the hotel except in designated guest rooms.
Last Updated: November 26, 2024